From charity CRM and fundraising systems to data, integrations, automation and AI.
Making tech
work for
charities
We help charities work out what they actually need, then design, connect and build the technology to make it happen.
How we can help
What needs to work better?
Choose the right charity CRM, replace one that isn’t working, or get more from the fundraising systems you already have.
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Connect disconnected systems, automate manual work and use AI and data more effectively across your organisation.
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Build apps, portals, websites and digital services around the way your organisation, staff and supporters actually work.
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Make better technology decisions with research, roadmaps, product selection and practical strategy before you invest.
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CRM
Thinking about changing your CRM?
Don't start with a demo.
A polished demo can make almost any CRM look like the answer. We help you understand your users, processes, data and integrations first — then select, configure, migrate and implement the right system.
How we work
Focussed on outcomes, not just technology.
As your agency partner, we do things differently. Instead of simply delivering core technology, we think about everything required for success so you don't have to.
We take time to deeply understand your organisation so we can design, build, select and configure technology that is well managed, grounded in your vision and truly effective.
And above all, we’re driven by our desire to see world-class technology help incredible nonprofits deliver a social impact and change the world.
Suru has revolutionised our fundraising and marketing. We now have a system that makes it easy to use our data, manages key business processes and gives insights for the future of our work.
Our Services
Multiple disciplines, delivered as one cohesive service
We don’t just pay lip service to these principles. Our approach to tailored, effective partnership flows into how we deliver all of our services. We bring together the wide range of disciplines and skills required to turn your vision into reality. You’ll never be left holding the reigns, having to manage different people or keep track of how things should fit together.
Roadmapping
We begin most projects with a roadmap which guides nonprofits through their technology landscape, evaluating systems and identifying needs. Providing a strategic, costed plan with a timeline, aligning with scalable tech solutions. Roadmaps ensures we help organisations implement new systems that enhance their core objectives rather than digital straightjackets.
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App & digital service development
Whether its an interactive app to deliver services to end users, a global enterprise management platform or something in-between, our multi disciplinary teams design, develop and deploy tailored applications for even the most complex scenarios. We help forward-looking nonprofits digitise their services, modernise legacy platforms and bring new products to life.
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Charity CRM software
Whether you’re assessing the market for a new CRM, looking to migrate to a new one, or expanding and integrating the one you have, our specialist CRM team can guide you every step of the process.
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System integration & cloud solutions
We’re experts at designing connected suites of integrated systems, delivering off the shelf, bespoke and hybrid solutions tailored to be appropriate for small, medium and large organisations in AWS, Azure and more.
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Digital experience design & web development
Whether its an interactive app to deliver services to end users, a global enterprise management platform or something in-between, our multi disciplinary teams design, develop and deploy tailored applications for even the most complex scenarios.
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Consulting
Benefit from Suru’s decades of experience guiding organisations through complex projects and the ever-changing technology landscape. With a focus on tangible actions, not nebulous advice, our consultants accelerate the scoping and design of your projects, clarify your needs and help plot the path ahead.
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User research & product discovery
Through meticulous research and analysis, we delve deep into the needs of your users and stakeholders, laying the groundwork for exceptional products and services, enabling you to gain profound insights, paving the way for informed decision-making and transformative outcomes.
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Our Work
Client case studies
We take pride in the impact we’ve enabled our clients to deliver through our innovative solutions and collaborative efforts, many of which have blossomed into long-term partnerships.
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Case Study • SCIAFEnd-to-end fundraising visibility for SCIAF
We helped SCIAF integrate a leading point of donation platform with their CRM to achieve end to end fundraising visibility, streamlining data management and empowering their fundraising team with unified insights.
Read the full case study -
Case Study • Fair For YouDigital transformation for social lending and e‑commerce platform
We helped Fair for You move from dated technology that served them well in their formative years, through to a new modern platform which will enable them to serve many more families who are financially excluded.
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Our suppliers are delighted with the increased sales volume as a result of the new customer journey
— Julie Smith, Head of lending -
Case Study • WECBuilding collaboration: A new CRM system to bring WEC’s teams together
Suru helped WEC to modernise their systems, which involved transitioning to a cloud-based platform, streamlining processes, and consolidating data management. Through this collaboration, WEC achieved significant improvements in efficiency and collaboration across their various operations and departments.
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Why work with us?
We build partnerships, not just projects
Technology doesn’t stand still so projects are never ‘done’. Rather than create something for you and then leave you holding the ball, Suru commits to clients for the long run — our relationships last years, not weeks. That means we care about the long-term success of our work just as much as you.
Return on investment is key
We work with you to define the business case and conduct due diligence for the project. If there’s no clear return on investment we won’t do it.
Learn from our expertise & best practice
We aim to maximise our clients' investments by providing tailored solutions and education on best practices for long-term success.
Get everything required for a successful partnership
We consider change management, staff training, user adoption, communications, roll out and integrations when defining the scope for a successful project.
Contact Us
Whether you've got a particular project you want to discuss or simply want to learn more about our approach and how to get started, we're here to help.
Get in touch with us today to discuss your goals, explore solutions together, and determine whether we're the right fit for you.
024 7531 5926
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